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FAQs
Rental
Custom
Fitting
Shipping
Costume Care
Cancel & Return
A: Renting a custom ballet tutu from COCO TUTU is a simple and enjoyable process! Begin by browsing our exquisite collection of high-quality tutus. Once you find a tutu that catches your eye, simply click "Rent" button and tell us your desired rental start date in checkout process. Rental Guide
To support your dancer through every stage—from quick performances to full competition circuits—we offer flexible rental durations:Spotlight Pass (1 Week)Extended Pass (1 Month)Season Pass (up to 6 Months): Includes one complimentary mid-season fit adjustment.
Need an in-person session first?
You can also book a dedicated Fitting-Only Appointment directly through our product options.
A: If you can't find a rental costume in your size or the variation you need, please reach out to us using the "Contact Us" button on our website. Provide your variation details along with your measurements. At COCO TUTU, we are passionate about supporting dancers like you! If your request would be a fantastic addition to our collection that other dancers can enjoy, we may create a "Custom to Hire" piece tailored specifically to your needs. This way, you’ll have the perfect ballet costume for your next performance!
If the right size, colorway, or variation isn’t available in our Rental Collection, we can create a brand-new Coco Tutu, tailored to your dancer’s size and variation—all at a smart rental value.Here’s How It Works:Explore the Collection: Browse our Rental Collection and Works gallery to see our craftsmanship and find your style inspiration.Submit Your Request: If you cannot find an exact match, contact us on WhatsApp. with your variation name and competition date. Atelier Consultation: We will get in touch to review your request, confirm availability based on production windows, and finalise your Made-to-Hire Season Pass.Shine on Stage: Step onto the stage in a brand-new, fitted couture piece designed for your dancer.The Circular Encore: Keep it through your competition season, and simply return it after your hire period concludes to join our sustainable rental collection.Why Choose Custom-to-Hire? It is the ultimate balance of personalization and circular sustainability. You receive a bespoke, stage-commanding Japanese-aesthetic creation built for your dancer's exact lines, without the financial or wardrobe-storage burden of full permanent ownership.(Note: Custom-to-Hire availability is subject to atelier production scheduling and dancer's measurement)
A: At cocotutu HK, our mission is to provide you with high-quality ballet costumes for your next dance performance! When you rent a tutu from us, the rental price includes a fitting at the Hive Causeway Bay, all the accessories listed on the item page, unless stated otherwise. This means you can enjoy a complete and cohesive look without any additional costs for accessories. Whether it's a tiara, arm bands, or other embellishments, we've got you covered to ensure you shine on stage!
A: At cocotutu HK, we want to ensure a seamless return process for your rented costumes! Please make sure all items, including each piece of the costume and accessories, are packed in the tutu bag and the accessory box they were provided in. This helps us keep everything organized and undamaged. Don’t worry about cleaning the costumes; we’ll take care of that once the costumes are back with us. Your cooperation helps us maintain the high-quality standards of our ballet costumes for all dancers to enjoy!
A: Yes, a HKD 500 deposit is required. Deductions may apply for damage, late returns, or missing items. Enjoy various benefits as a loyalty member for the duration your deposit remains with us!
A: To become a Rental Member at COCO TUTU, simply rent a ballet costume and leave a deposit with us. This deposit secures your rental status and allows you to enjoy exclusive member benefits. One key advantage is that as long as your deposit remains with COCO TUTU, you will receive a complimentary fitting for your next rental, ensuring that your tutu fits perfectly every time. This membership is designed to provide convenience and personalized service for dancers preparing for their performances, helping you look and feel your best with high-quality, custom ballet costumes available for rent.
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