Question 1

How do I start my custom order?

Accepted Answer

Start your custom order by filling out our Custom Request Form. Depending on your chosen plan, we'll guide you through the design process to create a unique, one-of-a-kind costume just for you!

Question 2

What are the custom plans available?

Accepted Answer

To reflect the individuality of each performance, we offer three distinct custom plans.(https://www.cocotutuatelier.com/customguide#customplans) 
With DIAMOND, you can enjoy the full artistry of our atelier and exceptional value. 
EMERALD offers a collaborative design experience, shaped by your inspiration and preferences.   And if you have a set budget, RUBY allows us to propose the most beautiful design possible within your range- ensuring clarity and efficiency .

Question 3

What are the add-on options for the custom process?

Accepted Answer

Optional services includes
- Initial Briefing & measuring session (available on-line)
- Fitting
- Express (less than 3 weeks until delivery)
- Extra growth allowance

Question 4

How long does it take to get my custom order?

Accepted Answer

Your custom order will take between 3 to 6 weeks, depending on the plan, complexity, and material availability. Need it sooner? Add our "Express" option!

Question 5

How is my trade-in credit calculated and how can I use it?

Accepted Answer

At COCO TUTU, we understand that your dance costumes are an investment in your art. When you trade-in your custom costume, we consider factors like the condition of the costume, how long ago it was made, the rental demand for the variation and size, and any original discounts. Once evaluated, we offer you credit that can be used towards your next custom costume with us. Please note, this credit is specifically for your future custom costumes and not an equivalent resell value. We're excited to bring high-quality, custom ballet costumes to life for your next dance performance!

Introducing coco tutu - a Dance Costume Atelier in HK

@coco_tutu_atelier_hk

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