Question 1

How do I start my custom order?

Accepted Answer

Start your custom order by filling out our Custom Request Form. Depending on your chosen plan, we'll guide you through the design process to create a unique, one-of-a-kind costume just for you!

Question 2

What custom plans can you choose from?

Accepted Answer

We offer three dazzling custom plans to suit your needs: 💎 DIAMOND – indulge in the full artistry of our atelier. 💚 EMERALD – collaborate to bring your vision to life. Each plan reflects the uniqueness of your performance!

Question 3

What are the add-on options for the custom process?

Accepted Answer

Optional services includes
- Initial Briefing & measuring session (available on-line)
- Fitting
- Express (less than 3 weeks until delivery)
- Extra growth allowance

Question 4

How soon can you expect your custom order?

Accepted Answer

Your custom costume takes 3–6 weeks to create, depending on the plan, design complexity & materials. Need it faster? Choose our "Express" option for a speedier delivery! ⏱️

Question 5

How is my trade-in credit calculated and how can I use it?

Accepted Answer

At COCO TUTU, we understand that your dance costumes are an investment in your art. When you trade-in your custom costume, we consider factors like the condition of the costume, how long ago it was made, the rental demand for the variation and size, and any original discounts. Once evaluated, we offer you credit that can be used towards your next custom costume with us. Please note, this credit is specifically for your future custom costumes and not an equivalent resell value. We're excited to bring high-quality, custom ballet costumes to life for your next dance performance!

Japan designer tutu- International Shipping Available from Hong Kong

FAQs

How do I start my custom order?

What custom plans can you choose from?

What are the add-on options for the custom process?

How soon can you expect your custom order?

How is my trade-in credit calculated and how can I use it?

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